Shipping and returns
- Free shipping on Australia orders over $250 (3-7 days transit)
- Standard shipping $8.95 on Australian orders under $250 (3-7 days transit)
- International shipping $25AUD (8-21 days transit)
- International customers can also shop our collections with faster shipping timeframes by visiting our international stockist Wolf and Badger.
Payment of any duty and import tax is the responsibility of the recipient which is collected at the time of delivery. These charges are not included in the total at checkout. They are determined by the customs agency in the destination country and beyond our control. We are not able to estimate these fees as they vary from country to country. The best way to calculate the costs is by contacting your local carrier/customs office.
We understand online shopping can be difficult and aim to make this process as easy as possible for you. Returns and exchanges are accepted within 14 days of receiving your order (with tags attached).
Returned products must be in original condition with all tags intact. Products that have been worn or are damaged with make-up, dirt, food, tanning products or similar will not be accepted.
To Prepare your Return Shipment:
Step 1. Email our team to notify us of your return at firstname.lastname@example.org (within 14 days of receiving your order).
Step 2. Post your return order to:
House of Campbell
133 King William Road
Hyde Park, SA 5061
Step 3. Returns are generally processed within 48 hours of receipt.
Please see Terms and Conditions for more details.